Stay clever
Everything You Need to Know
Useful Information
Check-in, children’s prices, dogs, and what happens if plans change? – it may sound dry, but it’s helpful.
Here you’ll find everything you should know before your arrival – so you can look forward to your apartment holiday in South Tyrol completely relaxed.
Prices and dining
All apartment prices are per night for 2 people – without meals and with a minimum stay of 5 nights. A supplement applies for additional guests or children – you’ll find the prices right below.
Start your day your way:
Order breakfast easily through our app – only what you really need. No stress, no waste.
By 6 p.m. the evening before, you choose your preferred time, and the next morning we’ll knock on your apartment door with everything fresh and ready: crispy rolls, fresh fruit, and local South Tyrolean products – you decide what goes on your table.Kids 0 – 2,99 gratis Kids 0 – 2,99 free Kids 3 – 5,99 from 10 € Kids 6 – 13,99 from 20 € Kids 14 – 17,99 from 30 € Additional guest 18+ from 50 € Booking Conditions
We are happy to receive your written reservation by e-mail. Please note: all offers are non-binding and subject to availability. As soon as you reserve your apartment, we block it for you.
The booking is valid once the deposit of 30% of the total price per apartment has been received – unless something else has been agreed in writing.
Important: In case of cancellation, the deposit will not be refunded.
Short stays under 5 nights? No problem – we charge a short-stay supplement of €25 per day.
Long stays pay off: from 14 nights you get a discount of €25 per day.Payment
We kindly ask you to settle the remaining balance for your stay on the morning of your departure – unless you leave before 08:00 am, in which case we ask you to pay the evening before. Preferably in cash (up to max. €4,999, legal cash limit in Italy).
Of course, we also accept:
Debit cards, EC cards, and credit cards (VISA & MasterCard).Our bank details:
Raiffeisenkasse Eisacktal
IBAN: IT 29 M 08307 58222 000305000912
SWIFT/BIC: RZSBIT21507
Account holder:
BoBu Kg des Gostner Christof und Gostner Michael
St. Leonhard Obergasse 11
I-39042 BrixenTravel Insurance
Better safe than sorry. We’re really looking forward to your visit! But sometimes things turn out differently than planned. To ensure you don’t have to cover cancellation costs – and so that we have a bit of planning security – we recommend taking out
t . This way you’re on the safe side and can look forward to your holiday with peace of mind.ravel cancellation insurance Cancellation Policy
Cancellation conditions according to Art. 1382 of the Italian Civil Code.
There is no withdrawal right according to the Consumer Protection Code, but we grant you the following cancellation policy:- Up to 45 days before arrival: no cancellation fee, only the deposit will be retained.
- Up to 30 days before arrival: 50% of the agreed total price.
- Less than 30 days before arrival: 80% of the agreed total price.
- From 10 days before arrival, in case of no-show or early departure: 100% of the agreed price.
Therefore, we kindly ask you to inform us in good time if you cannot start your holiday.
Deposit
We charge 30% of the total price as a deposit.
Arrival & Departure
Check-in is possible from 3:00 pm. On the day of departure, we kindly ask you to vacate the apartment by 10:00 am at the latest.
If you’d like to extend your stay a little longer, we are happy to offer – subject to availability – a late check-out. This can be arranged at short notice on request and costs €50 per apartment.Dogs
Your four-legged friend is welcome to join you on holiday – but only on request, as not all apartments are suitable for dogs. Just let us know when booking and we’ll check if the right spot is available.
For your dog’s stay we charge €20 per day (without food). A cozy dog bed is already included in the price, in case you forget yours.
In front of the garage entrance, you’ll find a dedicated dog toilet.
Should any damage occur, we reserve the right to make use of your dog liability insurance.
Bitte beachte:
Please note:
We love dogs – and many of our guests do too.
However, in consideration of others, we kindly ask you to refrain from bringing your dog into the dining, wellness, and swimming areas.Thank you for your understanding!